The Access Point Northwest

Application Form


710 Victoria Ave. E, Thunder Bay, ON, P7C 5P7
Phone: (807) 624-3400
Fax: (807) 624-3525

Fields marked with an asterisk (*) are required.

Referral Process
Ontario Structured Psychotherapy Program

The Ontario Structured Psychotherapy (OSP) program provides individuals with publicly-funded, evidence-based, cognitive-behavioural therapy (CBT) and related approaches to help manage depression, anxiety, and anxiety-related conditions.:

  • Must be 18 years of age or older.
Case Management Services

Case Management provides support to live in the community and appropriate services by a Case Manager. When referring to Case Management Services, the applicant must:

  • Must be 16 years of age or older.
  • Have addiction and/or mental health concerns that seriously affect daily life.
  • Live within the City of Thunder Bay when service is received.
Supportive Housing Services

Supportive Housing provides support for persons with mental health and/or addictions concerns. This application form is NOT for non-mental health supported housing. To apply for non-mental health housing, please see the TBDSSAB website. When applying for Supportive Housing, the applicant must:

  • Must be 16 years of age or older.
  • Be willing to live within the City of Thunder Bay when service is received.
  • Be willing to accept some level of support from the housing provider.
The circumstances below would indicate that you may NOT be suitable for the OSP Program:
  • I am at high risk to myself, others, or at risk of self neglect.
  • I am actively suicidal AND have impaired coping skills and/or have engaged in significant suicidal behaviour in the past 6 months.
  • I am experiencing significant symptoms of mania or hypomania currently or within the past year.*
  • I am experiencing significant symptoms of psychotic disorder currently or within the past year.*
  • I have a severe or complex personality disorder that would impact my ability to participate in Cognitive Behavioural Therapy.
  • I am requesting ONLY medication management.
  • I have moderate to severe impairment of cognitive function (e.g. Dementia or acquired brain injury) OR moderate/severe impairment due to a developmental or learning disability.
  • I currently have a problematic substance use or have had in the past three months that would impact my ability to participate in Cognitive Behavioral Therapy.
  • I have a severe eating disorder that would impact my ability to actively participate in Cognitive Behavioural Therapy.
*This does not include symptoms induced by medication or substance use
If any of the criteria above are applicable please DO NOT submit the Ontario Structured Psychotherapy referral. Consult with your health care provider or call The Access Point Northwest at (807)-624-3400 for service recommendations.

Declaration and Consent
I declare that the information provided on this application is correct and consent to the collection, use, and disclosure of my personal health information (PHI) with service providers affiliated with The Access Point Northwest. I understand that my PHI may be shared with relevant agencies included with The Access Point Northwest and consent to the access of my medical records relevant to this application.

Privacy Policy

Purpose for Collection and Use of Personal Health Information (PHI)

We collect, use, and disclose PHI only for the purposes of identifying the appropriate service needs as well as:

Privacy Officer

If there are any questions or concerns about privacy, please contact the program manager or our Privacy Officer with The Access Point Northwest at (807)-624-3400. If there are still concerns, please contact the Office of the Information and Privacy Commissioner at 1400-2 Bloor St E, Toronto, ON M4W 1A8, (416) 326-3333.